Frequently asked questions...

How to get a card and who can get one

The splash card is recommended for anyone who wants to a highly flexible and secure Maestro® card, without the need for a bank account.

To get a card, you will need to complete the application section of this website. To do this you will need your name, address, phone number and email address, and a method of payment. Your card will be delivered within 10 working days of your application being confirmed.

Do I need a bank account to get a card?

No. You do not need to have or open a bank account to get a splash card.

Do I need a good credit record to get a card?

No. There is no credit check required to receive your card. The card is available to anyone, whatever their credit history, because the splash card is not a credit card.

Will I require any ID to complete my card application?

No. When you apply for your card, we will ask for your name, and full address with a valid postcode. We need this to deliver your card. However, we do reserve the right to decline your application if the details you provide do not match the details on our postal address database. We will also use external verification agencies to confirm your address as part of our commitment to fraud prevention. In some cases, restrictions may apply on your card, these are easily removed (subject to approval).

How do I pay for my card?

There are four simple ways to pay for your card:

If you bought a splash Starter pack, please key in your unique 8 digit welcome voucher code when prompted for payment when applying.

With a credit or a debit card. Please key in your details when prompted for payment in the ‘Apply now’ section.

With cash by buying a 360money e-voucher at any of the 16,000 PayPoint outlets across the UK.

With a text message (SMS) - To apply for a splash card using your mobile, simply text the word SPLASH to 82023. You will then be sent a unique code to enter at the payment stage.

Please note: only one card can be applied for per mobile phone.

If I want to pay for my card using an e-voucher, how do I purchase one and use it?

You can buy an e-voucher which you then use On-line when completing your application.

Decide how much money you want to load onto your splash card.